asfenca.blogg.se - Messenger for facebook page

Messenger for facebook page for free#
Messenger for facebook page install#

Live chat lets you answer questions about price or delivery in the moment, provide personalized assistance so you can help customers buy with confidence, and build stronger relationships.īy using the Facebook Chat Plugin, ROYBI, the educational robot maker, improved customer service response times and saw a 50% increase in leads. How can I grow my business through live chat? If you are having trouble loading Chat Plugin, you can use the Diagnostic Tool to check for errors. I have installed the Facebook Chat Plugin on my website but it doesnt show. Please note that the “Automated Responses” feature in Inbox only applies to conversations started on your Facebook Page and does not work on the Chat Plugin. Open your Facebook Page -> Open Manage Page panel on the left -> Meta Business Suite -> Inbox -> Chat Plugin -> Start the conversation -> Frequently asked questions You can set up to 3 automatic replies by customizing the Chat Plugin settings in your Facebook page inbox. You can customize other features via Customization API. Most customizations (theme color, greeting, language, guest mode, alignment and automatically expand) can be set directly via the plugin setup tool: Facebook page settings –> Messaging –> Add Messenger to your website –> Get Started. You can also set your desired language and turn guest mode on or off. Yes! You can customize the color, greeting message, button display, alignment, etc.

Select the pages or posts where you want to display the chat window.Ĭan I change the appearance of the chat window?.

You should see a tab that says Setup status, where you can select to display the chat window on custom pages.

Once you’ve set up the plugin, click Facebook Chat in your WordPress admin dashboard.

I don’t want the chat window to show up on every page. Yes, all messages will be shown in your Business Page Inbox. Can I chat to multiple customers at the same time? We recommend setting response times so customers can know when they will receive a response.įor auto-replies, you can thank customers for reaching out, provide average response times, and include relevant links.Ĭommon questions can include inquiries around return policies, ingredients, locations, memberships, etc. Serve customers when you’re not available by setting up auto-replies and answers to common questions. What will website visitors see when I’m not online? If people are logged in to their Facebook accounts, the conversations will be saved in Messenger and they’ll be able to continue the conversation even after leaving your website. No, they can message you as a guest user. Will website visitors need a Facebook account to contact me? If you don’t have one, you can create a business Page in minutes. You will need to be an administrator of a Facebook Page and be logged into Facebook. If you get stuck, or have any questions, you can ask for help in the Messenger Platform Developer Community.įAQ What do I need to set up the Chat Plugin on my website? Updatingįollowing the Facebook platform and versioning, all versions will be supported for 2 years from launch. To remove the plugin, you can deactivate the plugin or uninstall it. This will open the Chat Plugin settings page. To rerun the setup, go to your WordPress dashboard and click Facebook Chat. Customers can now message you from your website, and you can access their messages in your Business Page Inbox.

On the right side of the screen, you can preview what desktop and mobile visitors will see.

You can now customize the welcome message, color, and language of the chat, as well as provide answers to frequently asked questions.

A new window will appear and you will be asked to select the Facebook Page you want to use.

This will open the Chat Plugin settings page.

After installing the plugin, navigate to Settings in your WordPress dashboard menu and click Facebook Chat.

Next, you will go through the plugin setup with the following steps:

Messenger for facebook page install#

You can install it by clicking ‘Install Now’.Īfter navigating to the Chat Plugin settings page, click on ‘Setup Customer Chat.’ A new window will appear for setting up the plugin and you will be asked to select the Facebook Page you want to use.

In the search field, type ‘Facebook Chat Plugin’ and click ‘Search Plugins’.

You can then follow the directions below. Once you have your Facebook Page ready, you will be asked to login to Facebook.

Messenger for facebook page for free#

If you do not have a Facebook Page, you can create one for free here. In order to use the Chat Plugin, you will need to have a published Facebook Page. Requires WordPress Version: 3.9 or higher